Effective Date: June 10, 2019
Privacy and security are very important to us at Trellis. This Policy is meant to help you understand how we at Trellis collect, use, and share end user information in our possession to operate, improve, develop, and protect our services, and as otherwise outlined in this Policy. Please take some time to read this Policy carefully.
For information about the relevant Trellis entity that is responsible for processing your information, please see the Contacting Trellis section below.
A quick note about Trellis
Our mission at Trellis is to enable modern distribution of home and auto insurance. Our technology makes it easier for you (the “end user”) to get and maintain the best insurance coverage by making it safer and easier to connect your personal insurance information to software applications that help you do things like save money, buy a car, or understand and select coverage options. These software applications are built and provided by our business customers (we’ll call them “developers” here) and are powered by Trellis. By delivering access to high-quality, usable insurance data that we’ve translated and standardized, we enable our developers to build, simplify, and improve experiences that benefit you.
About this Policy
Our goal with this Policy is to provide a simple and straightforward explanation of what information Trellis collects from and about end users, and how we use and share that information. While we generally rely upon our developers to inform you about the services we provide to the developer, and also to provide notice and obtain any necessary consent for us to process your information, we value transparency and want to provide you with a clear and concise description of how we treat your information.
Please note that this Policy only covers the information that Trellis collects, uses, and shares, and it does not explain what our developers do with any end user information we provide to them (or any other information they collect about you, their end user). This Policy also does not cover any websites, products, or services provided by others. We encourage you to review the privacy policies or notices of our developers or those third parties for information about their practices.
Our Data Practices
Information you provide. When you connect your insurance accounts with a developer application or otherwise connect your insurance accounts through Trellis, we collect login information required by the provider of your account, such as your username and password, answers to challenge questions, or a security token. When providing this information, you give the developer and Trellis the authority to act on your behalf to access and transmit your information from the relevant insurance institution.
Information collected from your insurance institutions. The information we receive from the insurance institutions that maintain your insurance accounts varies depending on the information made available by those institutions. But, in general, we collect the following types of information from your insurance institutions:
We use the information we collect to operate, improve, and protect the services we provide, and to develop new services. More specifically, we use your information:
We take deliberate steps designed to protect end user information in our possession. These steps include maintaining information security controls such as data encryption, firewalls, logical and physical access controls, and continuous monitoring. These controls are regularly evaluated for effectiveness against industry standards internally and by independent security auditors.
We do not sell or rent end user information to marketers or other third parties. But we do share end user information with third parties as described in this Policy. For example, we share your information with the developer of the application you are using and as directed by that developer (such as with another third party if so directed by you). We also share your information:
We may collect, use, and share information in an aggregated or anonymized manner (that does not identify you personally) for any purpose permitted under applicable law. This includes creating or using aggregated or anonymized data based on the collected information to develop new services and to facilitate research.
We retain information we collect about you for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required or permitted under applicable law. As permitted under applicable law, even after you stop using an application or terminate your account with one of our developers, we may still retain your information (for example, if you still have an account with another developer). However, your information will only be processed as required by law or in accordance with this Policy.
Some Last Details…
We may change this Policy from time to time. If we make changes, we will post the new policy on
website at https://trellisconnect.com/
If you have any questions or complaints about this Policy, or about our privacy practices generally,
can contact us at legal-notices@trellisconnect.
Trellis Technologies, Inc. Attn: Legal, 340 South Lemon Avenue #8735 Walnut CA 91789
Effective Date: May 6, 2019
What Are Cookies
Cookies are small data files stored on your browser or device. They can be in the form of session cookies (which expire once you close your web browser) or persistent cookies (which stay on your browser for a set period of time or until you delete them).
Cookies may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”). For example, we use first-party cookies to remember your settings and preferences, such as language and location. We also integrate third-party analytics cookies, like Google Analytics, onto our websites to help us understand how you are using our websites so that we can improve them.
We also use other technologies that function similarly to cookies. For instance, we use web beacons (also called pixels), which are small images on a web page or in an email. Web beacons collect information about your browser or device and can set cookies. In addition, we use local storage, which allows data to be stored locally on your browser or device.
|CATEGORY OF COOKIES||HOW WE USE THESE COOKIES|
|Essential||These cookies are strictly necessary for our Services to function properly.|
|Preferences||We use these cookies to remember your settings and preferences, such as language and location.|
|Security||We use these cookies to help identify and mitigate potential security risks.|
We use these cookies to better understand how you interact with our Services so that we can improve them.
For example, we may use these cookies to determine if you have interacted with certain content or features. We can also use these cookies to learn more about which features are the most popular with our users and where we may need to make improvements.
|Advertising||We and our trusted advertising partners use these cookies to display advertisements, to make advertisements more relevant to visitors to our websites, and to track the efficiency of any advertising campaigns, both on our Services and on other websites.|
You have the right to choose whether or not to accept cookies. However, since cookies can be an important part of how our Services work, if you remove or reject cookies, this could affect the availability and functionality of our Services.
Below are some options to control or limit how cookies are used on our Services: